Frequently Asked Questions

HOW DOES IT WORK?

We drive you and your car home. A team of fully insured drivers is dispatched to you. A personal chauffeur to drive you home in the comfort of your own car and a secondary driver who follows behind in a chase car to pick your personal chauffeur back up once you have reached your destination.

ARE RESERVATIONS REQUIRED?

NO. Reservations are not required, just recommended for faster service. You may call anytime during regular service hours to get you AND your car home, however those with reservations are given priority. Our current promotion offers 50% off for reservations made with 24 hours notice through our website. Click here to make a reservation.

CAN I CANCEL MY RESERVATION?

Of course. Cancelling your reservation is as simple as not calling back. We don’t send anyone to come and get you until you call back to say you are ready to go. It is no stress to us at all. Use us as your backup plan. It’s better to make a reservation just in case and end up not needing us.

IS THERE A FEE FOR CANCELLING?

No fee applies to cancelled or unused reservations. The only occasion where a fee does apply ($25.00) is if you call in to say you are ready to go and then cancel while drivers are on route or on site.

WHAT IF I AM HAVING AN EVENT?

We offer options to take care of your transportation needs for parties of any size from 1- 5000 guests. See our events page to find out more. You might also be interested in valet parking, click here.

CAN I BE DENIED SERVICE?

Yes. Responsible Choice representatives reserve the right to deny service at anytime during the course of the ride if they find the car to be unsafe. A Denial of Service may also occur if you act in any way that could be distracting or dangerous to the driver. In the unlikely event this occurs, the driver would pull over and assess the situation and attempt to find a resolution. The driver may continue with the drive or call you a taxi.

IS THE SERVICE ONLY AVAILABLE WHEN I HAVE BEEN DRINKING?

No. Responsible choice provides drivers to drive your vehicle for any occasion. If you are too fatigued, too sick or injured, unfamiliar with the area or don’t feel like driving then leave it to us. We can also drive you home from medical appointments or deliver your car to the shop. Even if you are able to drive, you may be over the legal limit. Don’t take the risk. It’s not worth it. Let us do the driving.

HOW MUCH DOES IT COST/ HOW CAN I PAY?

Charges are based on a combination of time and distance. They are often less or comparable to taking a cab or ride sharing service both ways. We accept Cash, VISA, MC & AMEX. For a quote please click here or give us a call 613-248-0444.

HOW DO RESERVATIONS WORK?

Our reservations are hassle free and you can make them anytime. We ask for some general information and a rough idea of when you expect to need us (ie; 10:00pm- 11:00pm). Your reservation is good for the entire night. You give us a call about 30 minutes before you are ready to go and a team of drivers will be sent to get you. Click here or call 613-248-0444 to make a reservation now.

WHEN ARE YOU OPEN?

Open 365 days a year, including holidays, we are never too busy to get you and your car home. We always have plenty of drivers available and add extra staff for the busiest nights of the year. Click here to view our office hours. Yes you can also request service outside of our office hours.

WILL YOU DRIVE JUST MY CAR WITHOUT ME?

Yes we will. Don’t have time to wait, went home with friends or just need your car driven from A to B but don’t need to go with it, we can take of that. We do it all the time.

DO YOU OFFER ANY DISCOUNTS?

The best way to save money off every drive home is to have a Choice Membership. Click here to start saying,”Put it on my account” today. Many of the establishments we work with keep business cards which contain gift certificates on them. Next time your out ask your servicer for one.

CAN I SMOKE?

We ask that all of our clients ask their driver if he or she minds prior to lighting a cigarette or cigar. However, it is your vehicle and you are free to smoke in it if you wish. Feel free to ask for a driver who does not mind smoking when you book. Please note it is against company policy for Responsible Choice drivers to smoke during the course of a drive.

CAN I TAKE A RIDE WITHOUT MY VEHICLE?

Primarily we are a service that drives you home in your own vehicle or drives your vehicle for you. Please see The Choice Concierge for information on the other services we offer.

ABOUT US

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CONTACT US

Our contact information and office hours.

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Come work with the Responsible Choice team.

DRIVE HOME

A team of drivers to get you and your car home safely.

EVENTS

On site at your event to get all your guests home safely.

CAR DROPS

Get your car from A to B without having to ride with it.

ACCOUNTS

It's time to start saying,"Put it on my account" today.

KIDS TRANSFER

Driving your children to/ from school and after school activities.

Limos & Shuttles

We can look after all your transportation needs for groups of any size.

VALET PARKING

Special events, venues, short / long term projects. Leave the parking to us.

CONCIERGE

Access to shuttle, car detailing, hourly chauffeur, delivery services and more.

LUXURY RENTALS

Access to a fleet of luxury vehicles for rent. Spring 2018.

F.A.Q.

Frequently asked questions.